Nine Privacy Policy

At Nine Online Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit Nine Casino.com, use the Nine Casino app, complete a Nine Casino login, or otherwise interact with our platform. By registering an account or using any of our services, you confirm that you have read and understood how we handle your data.

Who We Are

Nine Online Casino is operated by Uno Digital Media B.V., a company registered under number 157147 with its registered office at Schottegatweg Oost 10, Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. We hold a valid licence from the Curaçao Gaming Authority (CGA), licence number OGL/2024/1267/0760, which permits us to legally offer casino nine games and sports betting services. Payment processing on our behalf is carried out by Optivion Systems Ltd, registration number HE 471831, registered at Souliou 18, 2018, Strovolos, Nicosia, Cyprus, acting as our payment operator and paying agent.

Information We Collect

Registration and Account Data

When you create a Nine Casino account, we collect your name, date of birth, email address, phone number, residential address, and other identification details necessary to verify your eligibility to play. We may also request identity documents and proof of address as part of our Know Your Customer (KYC) obligations.

Payment and Transaction Data

We collect information relating to deposits, withdrawals, and any transactions you carry out through our cashier, including your chosen payment method, card details (where applicable), cryptocurrency wallet addresses, and transaction history. This information is shared securely with our payment operator, Optivion Systems Ltd, solely for the purposes of processing your payments.

Technical and Usage Data

We automatically gather technical data such as your IP address, device type, browser, operating system, and geolocation to ensure that nine casino online services are accessed from permitted jurisdictions. We also log your gameplay activity, session duration, and betting patterns to improve our services and support responsible gaming.

How We Use Your Information

• We use your data to verify your identity and age before allowing access to our real-money games
• We process your information to manage deposits, withdrawals, and any nine casino bonus or nine casino bonus code you redeem
• We use your data to personalise your experience, including offers such as free spins, cashback, and loyalty rewards
• We may use your contact details to send account notifications, promotional emails, or updates about our nine casino promo code campaigns, unless you opt out
• We analyse aggregated data to detect fraud, prevent money laundering, and comply with our regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies on Nine Casino.com and within the Nine Casino app to remember your preferences, keep you logged in, and understand how you navigate our site. Cookies also help us evaluate the performance of our nine casino bonus codes and marketing campaigns. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our platform.

Sharing Your Data

We do not sell your personal information. However, we may share your data with:

• Our payment operator, Optivion Systems Ltd, to process deposits and withdrawals
• Regulatory bodies, including the Curaçao Gaming Authority, where required by law
• Identity verification and anti-fraud service providers to fulfil our KYC obligations
• IT and hosting providers who help us maintain the security of Nine Casino.com and the Nine Casino app
• Law enforcement agencies where we are legally obliged to disclose information

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal, tax, and regulatory obligations, including anti-money laundering requirements. Once this period expires, we securely delete or anonymise your information.

Your Rights

Depending on your country of residence, you may have the right to access, correct, or request deletion of your personal data, object to certain processing activities, or request a copy of your information in a portable format. To exercise any of these rights, you can contact us using the details below, and we will respond within a reasonable timeframe.

Data Security

We employ industry-standard encryption, secure servers, and strict access controls to protect your information from unauthorised access, alteration, or disclosure. While we take every reasonable measure to secure your data, no online platform can guarantee absolute security, and we encourage you to use strong passwords and safeguard your Nine Casino login credentials.

International Data Transfers

Because we operate across multiple jurisdictions and serve players through localisations including English, Français, Deutsch, Português, and others, your data may be transferred to and processed in countries outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Age Restrictions and Responsible Gaming

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect data from minors. If we become aware that a minor has registered an account, we will suspend the account and delete the associated data immediately. We also encourage responsible use of our platform and provide tools to help you manage your gaming activity.

Restricted Territories

We do not accept players or process payments from a number of restricted jurisdictions, including but not limited to the United States, United Kingdom, Spain, Germany, the Netherlands, and several other listed territories. If you access nine casino online from a restricted location, we reserve the right to suspend your account and withhold processing of deposits or withdrawals.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page, and we encourage you to review it periodically. Continued use of Nine Online Casino after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use, or protect your personal data, or if you wish to exercise your data protection rights, please contact our support team at support@Nine Casino.com. Our Help Center and Live Chat are also available 24/7 to assist you with any privacy-related enquiries.