Nine Casino Terms of Service

Welcome to Nine. These Terms and Conditions govern your use of our website, Nine Casino.com, and all games, features and services we provide. By registering an account, completing Nine casino login, or using the Nine casino app, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Who We Are

Nine is operated by Uno Digital Media B.V., a company registered under number 157147, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payments on our platform are processed on our behalf by Optivion Systems Ltd, registration number HE 471831, Souliou 18, 2018, Strovolos, Nicosia, Cyprus. We hold a valid license from the Curaçao Gaming Authority (CGA), license number OGL/2024/1267/0760, and we operate casino Nine in accordance with the regulatory framework applicable to our license. Established in 2021, we have grown into an online casino offering over 5,000 games alongside a full sportsbook.

Eligibility and Account Registration

To create an account at Nine Casino you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any time. Only one account per person, household and IP address is permitted; we may close duplicate accounts and void any winnings obtained through them.

• We require accurate personal information at registration, and you agree to keep it updated.
• We may suspend or close your account if we suspect fraudulent activity, collusion or breach of these terms.
• We may ask you to complete identity verification (KYC) before allowing deposits, gameplay or withdrawals.

Restricted Territories

Nine is intended for residents of Finland, Iceland, Luxembourg, Monaco and San Marino, though our interface is localized for a wider range of markets including Canada, Australia, New Zealand, Brazil and several European countries. We do not accept real-money deposits or gameplay from residents of the United States, United Kingdom, Spain, Germany, the Netherlands, Curaçao, Russia, Ukraine, Belarus and a number of other jurisdictions listed in our full country policy. We also restrict access from countries flagged by the FATF, and we accept no payments or users from a separate list of sanctioned or high-risk territories. If you access our services from a restricted country, we cannot guarantee that withdrawals or refunds will be processed successfully, and we reserve the right to void transactions made in breach of this policy.

Deposits and Withdrawals

We support a range of currencies including EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, Bitcoin and other cryptocurrencies. As our internal operating currency is Euro, we do not perform currency conversion, and amounts debited from your card may differ slightly from the amount displayed. Minimum deposits vary by country, typically starting from €2 and commonly set at €20, while minimum withdrawals usually start at €50. We accept Visa, Mastercard, Apple Pay, Google Pay, Interac, Neosurf, bank transfer and crypto payments, and for crypto deposits you must use the correct network, such as USDT ERC20 sent only to an ERC20 address.

All previous deposits must be confirmed before we can process a withdrawal, and active deposited funds must be wagered at least three times before cashout eligibility. Nine casino withdrawal requests are capped per day, week and month depending on your loyalty rank, and wins above $/€15,000 may be settled in monthly instalments of up to $/€15,000. We process most withdrawals within 24 business hours of approval, though processing can take up to 72 hours, and delays may occur due to verification checks, high provider workload or banking issues. We do not release any Nine casino withdrawal until your account is fully verified, which may include a phone verification call as part of our KYC procedures.

Bonuses and Promotions

We offer a Welcome Package to new players, along with sportsbook bonuses, weekly cashback, reload offers and tournament prize pools. Any Nine casino bonus code or Nine casino promo code must be entered at the deposit stage before payment confirmation, and you may decline any offer. Where your account holds both real and bonus funds, bonus funds only become available for wagering once your real funds have been used. Withdrawing your main deposit before completing turnover requirements will forfeit the bonus and any winnings generated from it.

• We reserve the right to amend, withdraw or cancel any Nine casino bonus or promotion at our discretion.
• We may void winnings obtained through bonus abuse, including the use of multiple accounts or prohibited betting strategies.
• We may require you to meet wagering requirements before releasing bonus-related winnings as withdrawable funds.

We do not currently offer a Nine casino no deposit bonus as standard, and any such promotion, including free spins offers, will be clearly described on our promotions page with its own specific terms.

Loyalty Program and VIP Benefits

Our Loyalty Program is open to every registered player and rewards you with wager points and deposit points across sixteen ranks, from Bronze through Silver, Gold and Platinum. As you progress, we increase your access to cashback boosts, points rakeback, improved wheels, weekly reload strength and, from Gold level upward, VIP benefits including a dedicated account manager, exclusive tournaments, increased withdrawal limits and priority in the withdrawal queue. We calculate rank progression automatically based on your wagering activity.

Games and Fair Play

We provide access to slots, live casino games, jackpots, provably fair titles and sports betting through Nine Casino, working with providers such as Amatic, BetSoft, Endorphina, Microgaming and BGaming. Our live casino includes blackjack, roulette, baccarat and game shows, available through Nine Live. We use certified random number generators and independent testing to ensure fair outcomes, and we do not guarantee any particular result from any game we offer.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Nine casino online. We are not liable for losses arising from technical failures, third-party payment provider issues, internet connectivity problems or unauthorized account access resulting from your failure to safeguard your login credentials. Our liability, where permitted by law, is limited to the amount held in your account balance at the time of the relevant issue.

Responsible Gaming

We are committed to promoting responsible gambling and provide tools including deposit limits, self-exclusion and reality checks. We encourage you to gamble within your means and to contact our support team if you feel your gambling behavior requires attention.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We will publish the revised version on our website, and continued use of Nine after changes take effect constitutes your acceptance of the updated terms.

Contact Us

If you have questions about these terms, our support team is available 24/7 via live chat and email at support@Nine Casino.com. We encourage you to reach out before registering if any part of these Terms and Conditions is unclear to you.